FAQ
Frequently asked questions

At Gemree Enterprises, Inc. we strive to provide all the information our customers need.  Please take the time to review the questions below.  If you do not see the answer to your question, please feel free to contact us at questions@healthyuvscanners.com to get the help that you need.

  • Do you accept returns?
  • Do you accept personal checks as payment for your scanners?
  • What is UV-C light?
  • How does a UV Scanner work?
  • What can I use it for?
  • Is it safe?
  • How can we tell if it is working?
  • Is there a safety issue with exposure to the light for long periods of time?
  • How often do UV lights used for mold prevention need to be replaced. Is there a time limit of once per year?
  • My UV light seems to be dimmer than normal.
  • Do you ship to Canada?
  • Which one is more powerful: NanoUV or Pocket Purifier, what are the dimension of both, where are they manufactured?
  • Can all of the units be recharged?
  • What are the dimensions on the NAN001?
  • Do you accept returns?

    We gladly accept most unopened products for return.  Click here to read our complete return policy. 


    Do you accept personal checks as payment for your scanners?

    We will gladly accept your personal check as payment for your scanner(s).  Please make your check payable to Gemree Enterprises, Inc. and mail to Gemree Enterprises, Inc., 1342 Rosery Rd NE, Largo Florida  33770.  Your scanner(s) will be shipped as soon as the funds are verified.  


    What is UV-C light?

    UV-C light is part of the sun's light spectrum.  There are four principal wavelengths in the ultraviolet spectrum .  Photochemical UV-A is a long wavelength ultraviolet radiation is responsible for the familiar suntan and is used for tanning beds.  Erthemal UV-B is in the middle wavelength region and is used for testing purposes in the aging/degradation cycles of products.  UV-C is shortwave ultraviolet radiation and the primary uses have been for the destruction of bacteria and other microoganisms in air, liquids and on surfaces.  UV Energy is extreme shortwave ultraviolet radiation that generates ozone.  


    How does a UV Scanner work?

    The scanners have a built-in UV-C light that when turned on and exposed to surface areas, will attack the bacteria  and viruses safely killing 99.99% within 10 seconds.  Surfaces will become virtually germ-free after a quick 10 second sweep.  


    What can I use it for?

    You can use it to disinfect most surfaces that could be contanimated.  Scan public restrooms, bath faucets, doorknobs, toothbrushes, computer keyboards, telephones, cutting boards, kitchen utensils, baby products of all kinds, baby toys, and if worried about E-coli and other germs in fresh vegetables then use it for that also.


    Is it safe?

    Well, it's not for sun-tanning, so you shouldn't scan your skin on purpose as it might produce a sunburn after a time.  You shouldn't look directly into the light either.  It is completely safe to use as it is intended, to scan surfaces to kill germs and disinfect objects that could be contanimated.  The lights are built-in in such a way as to project the light away from you and towards the surface.

    UVC has an extremely low penetrating ability. It is nearly completely absorbed by the outer dead layer of the skin where it does little harm. It does reach the most superficial layer of the eye where overexposure can cause irritation, but it does not penetrate to the top of the lens of the eye and can not cause cataracts. UVC is completely stopped by the ordinary eye glasses and by ordinary clothing.


    How can we tell if it is working?

    Anytime you can see the the bluish light emanating from the bulb, then you can be assured that the scanner is doing it's job in killing/removing 99.9 % of bacteria from the surface you are scanning.  In most cases this is accomplished by holding the scanner approximately one inch from the surface for 10 seconds.

    All of the disinfecting scanners work the same, some being larger, stronger than others.

    You may read more on the subject at www.ijmm.org/searchresult.asp?search=uv+light&author=&journal=X&but_search=++Go+++&entries=10&pg=1&s=0
    (Item 1), www.ultraviolet.com/whatis.htm.  Thousands of references to this efficacy can be found in literature and in actual applications.


    Is there a safety issue with exposure to the light for long periods of time?

    As stated in another question of the FAQs section, there is no danger with using any of the UV scanners as long as you don't purposely stare directly into the bulb for a period of time.  Also if you attempted to scan your exposed skin for a time, you could possibly get a mild sunburn.  It does not heat up like an incandescent bulb so there would not be a problem with heat.

    There are no long term safety problems with using the UV scanners and the NAN10 is specially ideal for disinfecting large items such as bedding and mattresses for the adult or baby's room.
     
    As long as the scanners are used as they are designed, there will never be a problem with safety.
     
    My wife and I went on vacation last year and we used the UV scanner on everything, specially the bedding and restroom.  We had a great time with no sniffles and NO bugs.
     
     
     

    How often do UV lights used for mold prevention need to be replaced. Is there a time limit of once per year?
    Our UV lights should be replaced at least once a year, but to ensure maximum effectiveness replace every six months or so.  The lamps are guaranteed for up to 8,000 hours (1 year of continuous) of normal operation.  Of course, if it is only used a couple hours per day, then the life can be extended.  Due to frequent switching of the UV germicidal light ON and OFF, the service life may be diminished because of a surge of electrical current that wears out the elements in the UV light.

    My UV light seems to be dimmer than normal.
    If your UV light is fairly new but the lamp looks dim or has an uneven light, then possibly the lamp has been contaminated with your body oils from handling with your fingers.  Special care should be taken to not touch the glass of the UV light as this will deposit oils on the glass from your fingers which reduces the effectiveness of your UV light. 

    Do you ship to Canada?

    Yes, we certainly do ship to Canada.  We also fill out the Customs forms for you.  We have already shipped several to Canada.


    Which one is more powerful: NanoUV or Pocket Purifier, what are the dimension of both, where are they manufactured?

    The Pocket Purifier has a built-in 4 watt germicidal ultrviolet light;  The
    NAN010 has a built-in 15 watt germicidal ultrviolet light and the NAN001 has
    a built-in 15 watt germicidal light.  All three deactivates the DNA of bacteria
    and viruses to destroy their ability to multiply.  All three are used by scanning
    the surface within 1/4" to 1" (NAN010 1/4" to 1 1/2").  All destroy viruses and
    bacteria 99.9 % in 10 seconds.

    It's really in how and where you intend to use the UV Scanners.  The pocket
    purifier has approximately a 3 3/4" scan area;  It is approximately 7/8" X 2
    1/2" X 6 3/8" weight 7 ounces and can be carried in the pocket.  The NAN001
    has approximately a 1 3/4" scan area;  It is approximately 1" X 1 3/4" X 3
    3/4" weight 95 grams and can be carried in the pocket;  It also has a
    child-proof cover latch.  The NAN010 has approximately a 13" scan area with
    two bulbs when opened up;  It is approximately 1 5/8" X 1 5/8" X 23" weight
    288 grams when opened.  It is also child proof and is most often used for
    large-scale scanning such as a bed mattress, etc., however, they can all be
    used for the same thing, it just takes longer with a smaller scanner.

    They are all manufactured in China, of course.  Isn't everything now days?

     


    Can all of the units be recharged?
    The only UV Scanner that can be recharged is the NAN10 Wand UV disinfection scanner.  The NAN001 handheld UV disinfection scanner uses 2 AAA batteries that are included, and the Pocket Purifier uses 4 AA batteries (not included).

    What are the dimensions on the NAN001?

    The dimensions of the NAN001 Nano-UV Disinfection Light Scanner are:  3 1/4" X 1 3/4" X 1 1/8" and the weight is 95 grams (3.35102 oz.).


    Contact us at questions@healthyuvscanners.com for assistance.

     

                                                                                                       Nano UV Scanner as seen in:
    Nano UV disinfecting scanner as seen in HomeWorld magazine   Nano UV disinfecting scanner as seen in Womens Health magazine

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